Data deletion request

Data Deletion

This page explains how to request deletion of your personal data. The request can be started from your account area and processed by our services.

How to make the request

The quickest way is through your account area.

  1. 1Go to your account area.
  2. 2Open the Security & Privacy section.
  3. 3Click Delete account and confirm with your password.
  4. 4Your request is processed server-side and your account is removed from core systems.

What is deleted

We delete or anonymise personal data wherever possible.

Data deleted
  • User account and Firebase Auth identifiers
  • Main database profile
  • Active sessions and tokens
  • Personal data stored in profile fields
Items that may be kept
  • Minimal audit logs required for security and compliance
  • Temporary backup copies removed according to retention policy
  • Data that must be retained for legal or accounting obligations

Detailed content

The text below is the editable public page content managed in the admin area.

Data Deletion

Last updated: 2026-05-26

1. Purpose

This page explains how to request deletion of the data associated with your KIDAU account.

2. Data removed

We delete user account information, the main profile, and active sessions linked to the account.

3. Temporarily retained data

Some data may be retained temporarily for security, legal compliance, or backup purposes.

4. Processing time

The request is processed within a reasonable time after identity verification and deletion confirmation.

5. How to submit the request

Open your account area, go to Security & Privacy, then submit the deletion request.

6. Contact

For questions, contact support through the channels available on the platform.

Timing and help

Some operations may take time due to synchronization and backups.

Deletion starts immediately after confirmation. Full purge may require additional time for secondary systems and backups.
If you can no longer access your account, contact support with your sign-in email address.